Procede’s Professional Services team provides a range of services, as shown below. Contact us to learn more about how your dealership can benefit from these services.
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Integrations via the Excede API
We’ll work with your REST API development team to provide Excede business logic consulting and API development support to extend your Excede eco-system with third-party tools and solutions.
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New Server Setup
Allow our team to install and configure your Microsoft SQL Server software, consult on network hardware configuration, maintenance, and troubleshooting, and complete your data migration.
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Upgrade Services
Our team provides an update planning checklist, system setup and testing, as well as forms and reports conversion. After-hours support is provided for upgrades occurring outside of normal business hours. We also provide virtual training or instructional videos for self-upgrades.
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Custom Reporting & Development
Our team can create custom reports using Excede Data Insight, SAP Crystal Reports, or Microsoft Excel, as well as create custom integrations with third-party applications.
Implementation
We set your dealership up for success from the start by ensuring your transition follows a clear, predictable course.
Education & Training
Provides you with comprehensive, on-going training to ensure you’re getting the most out of your DMS.
Support
Our 99.4% satisfaction score speaks for itself. We are always on stand-by to assist you with your needs and ensure you’re getting the full benefit of Excede®.
Hosted Services
With Excede Hosted Services, Procede Software will host your Excede database, web applications, and third-party integrations in the cloud.
Testimonials
Choosing the right business system is one of the most important investments a dealership can make, and we definitely made the right choice when we selected Procede. Not only does Procede offer a stable and reliable system that helps us run our day-to-day operations, but we’re still realizing new efficiencies 15 years later.
Excede DMS allows the user so much more direct access to the data than we had before. It allows us to easily find problems and correct them without using traditional reports that rarely show you the information you are looking for.
Having multiple locations throughout numerous states, Excede has provided our management team with unparalleled visibility to day-to-day activity. The real-time data received has also assisted our organization in our strategic planning efforts allowing for quicker turnaround of information and more timely decision making.
Excede DMS integrates seamlessly with our primary manufacturer-based software programs and makes is easy to create the reports needed to run our department effectively. In addition, since Excede DMS is Windows-based and so many people have experience with this type of software platform, it allows for faster, more efficient training of new employees.
Since Excede DMS uses a relational database, it gives us the ability to pull information and generate reports. We can also access vehicle and service history from all our locations, not just the local branch. Excede even gives us the ability to save documents related to the repair order like emails, PDFs and pictures.
The ability to export from Repair Management to Excede DMS using Navistar Gateway in order to create a Repair Order saves so much time since we are no longer duplicating our efforts.
Our number one criterion for a new dealer management system was stability in the database. Excede DMS relies on a SQL Server database, and it is extremely well-structured and reliable.
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