Frank Fox – Customer Center
The easy accessibility of the raw data for the generation of custom reports and forms is a key benefit with the Excede DMS product. That we have the option of generating these reports and forms ourselves is a bonus.
The easy accessibility of the raw data for the generation of custom reports and forms is a key benefit with the Excede DMS product. That we have the option of generating these reports and forms ourselves is a bonus.
We have dramatically increased our ability to find any documents needed in just one mouse-click. Our annual cost savings in document administration alone and associated labor has been huge. The document and data automation workflows have endless potential. Highly recommend!
Procede’s biggest advantage and greatest strength is that it has been operating on a Windows-based platform with an easy-to-use, intuitive interface since day one.
Choosing the right business system is one of the most important investments a dealership can make, and we definitely made the right choice when we selected Procede. Not only does Procede offer a stable and reliable system that helps us run our day-to-day operations, but we’re still realizing new efficiencies…
By electronically capturing signatures using Excede Signature Capture, we are able to clearly communicate our customers Terms & Conditions and the document summary, and legally complete the transaction in a professional manner regardless of the payment type. We feel our customers experience a professional, hassle-free experience at our Point of…
We have had many requests from customers to email their invoices, and document delivery enables us to provide that service with little input. Invoices are automatically emailed the evening of purchase, and since many customers now pay by invoice or purchase order, we receive our payments in a more timely…
Using the PACCAR integrations has greatly improved our overall business process and customer satisfaction. The MDI interface has helped improve our inventory accuracy and levels for better customer satisfaction, and the Service Gate interface makes it seamless for customers that charge with the OEM. Our receivables are paid timely through…
The Procede Software Conference is a great opportunity to interact with both the Procede staff and other Excede DMS users. I not only gain new insights from the presentations, but from the opportunity to network with fellow dealership professionals.
We rely heavily on the DTNA integrations that Procede Software provides. They have always been quick to meet the needs of the dealer and DTNA through robust integrations, and work diligently to make them user-friendly and easy to use.